Shipping policy

Thank you for shopping with us. Below are the details of our shipping process:
Processing Time
All orders are processed within 1–3 business days. Customized or personalized items may take 3–5 business days to prepare.
Shipping Time
We ship internationally, with primary delivery to the United Kingdom.
Estimated delivery time is 7–12 business days after dispatch.
Please note that delivery times are estimates and may vary due to courier delays or peak seasons.
Shipping Charges
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
Please allow 2–3 days for tracking updates to appear.
Multiple Shipments
In some cases, your order may be shipped in multiple parcels depending on product availability. You will receive separate tracking numbers for each package.
Delays
We are not responsible for delays caused by courier services, customs, or unforeseen circumstances. However, we will do our best to assist you in tracking your order.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by customers.
International Shipping
Orders may be shipped from overseas warehouses. Customs fees (if applicable) are the responsibility of the customer.